What are the shipping costs?
Shipping costs are calculated based on your location and the items you have in your shopping cart. When you enter your postcode on the Check Out page, your freight charge will be calculated. If you have a concern with the calculated freight charge, please contact our consumer services team via email at firstname.lastname@example.org or via phone - 1800 244 543. Please note, our consumer services team is Melbourne based and available Monday to Friday, 9am to 4pm.
What is the delivery time for an order?
Delivery time varies from state to state. Below are estimated processing and delivery times quoted in working days:
VIC, NSW and SA: 3-5 days
QLD: 5-8 days
WA, NT and TAS: 8-12 days
How can I track my order?
Once your order has been dispatched you will receive an email containing tracking details, that you can use to track your order.